Privacy Policy

Privacy Policy

PRIVACY POLICY

We respect the privacy of our customers and are committed to protecting the privacy of our customers' information. Please read the "Privacy Policy" below to better understand the commitments we make, to respect and protect the rights of visitors:

Collection of personal information:
We collect customer information for the following purposes:

  • Processing customer orders.
  • Support customers when buying products.
  • Answer customer questions.
  • Provide you with the latest information on our Website.
  • Review and upgrade the content and appearance of the Website.
  • Conduct customer surveys.
  • Carry out promotional activities related to Organica's products and services.
  • To verify and execute payment transactions (including any credit card payments, bank transfers, cash payments, money transfers or e-wallet transactions) in connection with your payments. You and/or the Services used by You. To verify and execute such payment transactions, payment information, which may include personal data, will be transferred to a third party, such as our payment service provider.
  • We may also collect information about the number of visits, including the number of pages you view, the number of links (links) you click and other information related to the connection to the website. We also collect information that your Web browser (Browser) uses every time you visit the website, including: IP address, Browser type, language used, time and addresses that the Browser accesses. export to.

1. Use of personal information:
- The website collects and uses your personal information for the appropriate purpose and fully complies with the content of this "Privacy Policy".

- When necessary, we can use this information to contact you directly in the form of: open letters, orders, thank you letters, technical and security information, you You may receive periodic emails with information about new products, services, information about upcoming events or recruitment information if you subscribe to email notifications.

2. Sharing personal information:
Except for the case of Use of personal information as stated in this policy, we are committed not to disclose your personal information to the outside.

  • In some cases, we may hire an independent agency to conduct market research projects and then your information will be provided to this unit to conduct the project. This third party will be bound by a confidentiality agreement under which they are only allowed to use the information provided for the purpose of completing the project.
  • We may disclose or provide your personal information in the following cases when it is absolutely necessary: (a) when required by law enforcement agencies; (b) in cases where we believe it will help us to protect our legitimate interests before the law; (c) urgent and necessary situations to protect the privacy rights of other website members.
  • We may share your personal data with our third party service providers or affiliated parties (e.g. payment service providers) in order for them to provide services to you. you in addition to those used by You on our Purchase Platform or Services. Your consent to and use of the services by the third party service provider or our affiliates will be subject to the terms and conditions agreed between You and the third party service provider. our affiliates or parties. When you consent to the provision of services by our third party or affiliated service providers, the collection, use, disclosure, storage, transfer and processing of your personal data (including Your personal data and any data disclosed by us to third-party or affiliated service providers) will be subject to the service provider's applicable privacy policy. third parties or our affiliates, who will be the controller of the data provided. You agree that any questions or complaints regarding Your consent to and use of the services of our third party or affiliated service providers will be directed to the party named in this policy. current security.

3. Retrieve personal information:
- At any time, you can access and correct your personal information according to the appropriate links (website links) that we provide.

Storage time
- Customer information will be stored until the customer requests to cancel or the customer can log in to cancel.

  • 4. Privacy of personal information:
    When you submit your personal information to us, you agree to the terms that we have stated above, the website is committed to protecting your personal information in any way possible. We will use many different information security technologies such as: international standards PCI, SSL, etc. to protect this information from unintended retrieval, use or disclosure.
  • However, due to technical limitations, no data can be transmitted over the internet that can be 100% secure. Therefore, we cannot make a definite guarantee that the information you provide to us will be kept completely secure, and we cannot be held responsible in the event of unauthorized access. Illegally sharing your personal information such as the cases where you arbitrarily share information with others…. If you do not agree to the terms described above, we recommend that you do not send information to us.
  • Therefore, the website also recommends that you keep your password-related information confidential and should not be shared with anyone else.
  • If using a shared computer with many people, you should log out, or exit all open Website windows.

5. Policy changes:
We can completely change the content in this page without prior notice, to suit the needs of the website as well as the needs and feedback from customers if any. When updating the content of this policy, we will revise the “Last Updated” time below.

  • The content of this "Privacy Policy" applies only to the website, does not include or relate to third parties who place ads or have links at the website. We encourage you to carefully read the Safety and Privacy policies of third-party websites before providing personal information to those websites. We are not responsible in any way for the content and legality of third-party websites.
  • So, You agree that, when you use our website after editing, you acknowledge, agree to comply with and believe in this modification. Therefore, we recommend that you preview the content of this page before accessing other content on the website as well as you should read and carefully refer to the "Privacy Policy" content of each website you are visiting.

6. Customer's Rights- Delete account

 Customers have the right to provide personal information to us and can change their personal information at any time.

  • When you want to delete your account on Organica's website and application, please chat with Organica in the chat box and directly contact the hotline 0901 82 86 89 for assistance in deleting your account.

  • Contact Info
    If you have any questions regarding the privacy policy or the collection of customer information, customer information management, please contact 0901 828 689 for timely support.

    COMPANY INFORMATION

    Company name: ORGANICA INVESTMENT JOINT STOCK COMPANY

    Address: 130 Nguyen Dinh Chieu, Vo Thi Sau Ward, District 3, Ho Chi Minh City

    Tax Code: 0311428380